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Code of Ethics and Conduct

Ten binding articles and three levels of sanction — this is what separates an association from a club.

Read the code →

🔒 Reporting channel

Report confidentially.

Use this channel to report practices contrary to the code of ethics or to competition rules. You may identify yourself or stay anonymous — either way, your report is handled in confidence.

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Confidentiality

The reporter’s identity is known only to the Ethics Committee and is never shared with the party concerned.

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Anonymity available

You may submit without any personal data. In that case we cannot ask follow-up questions or give individual feedback.

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No retaliation

Any retaliation against a good-faith reporter is itself a breach of the code of ethics.

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Independent review

Reports are reviewed by the Ethics Committee with external legal support.

Reporting form

How would you like to submit?

Identified Anonymous

Name

Phone

Your details will only be used to ask follow-up questions.

Nature of the situation

Price or commission fixing Market or client allocation Boycott or refusal to cooperate Misuse of the APMLS Seal Ethical conduct Other

Company or person concerned
(optional)

When it happened
(optional)

Description of the situation

🛡 Anti-robot check: 2 + 2 =

What happens next

Receipt

The report enters a restricted log, accessible only to the Ethics Committee.

Triage

Preliminary assessment within 10 business days: ethics matter, competition matter, or out of scope.

Investigation

Gathering of evidence and hearing of the party concerned, with the right of reply guaranteed.

Decision

Applicable measures, from recommendation to suspension of accreditation, communicated with reasons.

⚖ This channel does not replace the competent authorities. Serious matters may be reported to the Competition Authority or the judicial authorities.

An independent non-profit association. We set the rules of real-estate cooperation in Portugal and publicly verify who follows them.

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