Privacy Policy

How APMLS collects, uses and protects your personal data, in compliance with the General Data Protection Regulation.

APMLS — the Portuguese MLS Association, based in Lisbon, is the controller of personal data collected through this portal. For any data-related question, use the form on the Contacts page.

We collect only the data you voluntarily provide: name, email, phone, company and AMI licence in the membership and contact forms; and, in the reporting channel, only the data you choose to give — you may submit entirely anonymously.

To answer contact requests, process membership applications, manage accreditation, deliver training and review reports received through the confidential channel. We do not use your data for advertising nor pass it to third parties for commercial purposes.

Holding office in an APMLS body grants neither platform administration nor data access: access always follows functional need, never institutional title. Disciplinary Council members access only the cases assigned to them, and the Advisory Council receives no company- or agent-level data.

Processing is based on your consent (forms), on the performance of a contract or pre-contractual steps (membership and accreditation), and on the association’s legitimate interest in ensuring compliance with the code of ethics.

Unsuccessful applications: 12 months. Member data: for the duration of accreditation and five years thereafter, as legally required. Reporting-channel communications: five years after the case is closed.

Only with providers acting on our behalf under a processing agreement (portal hosting, the sharing technology platform and legal counsel), and with authorities where legally required.

The data shown in the public lookup — name, type, locality and seal code — is published with the member’s express consent, given at accreditation, as it is essential to the purpose of consumer verification.

You may at any time request access, rectification, erasure, restriction or portability of your data, and object to processing. Simply use the form on the Contacts page. You also have the right to lodge a complaint with the CNPD.

We use only cookies strictly necessary for the portal to function, plus anonymised analytics cookies. We do not use advertising or profiling cookies.

We apply appropriate technical and organisational measures, including encryption in transit, access controls and a restricted log for confidential reports.